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FinTech services such as e-payment are proving to be the next big thing on the markets in Asia, especially China and India. What makes them so popular and why is e-payment such a big thing of the moment? Let’s have a quick look.
Early adopters of digital solutions are developing a new passion: FinTech services that include e-payment money transfer. One in three individuals who are involved in the digital world are now regular users of FinTech.
Did you know…? Money transfer and payments are enjoying the fastest rate of adoption, with 88% of people anticipating adopting e-payments in the near future.
FinTech adoption grew dramatically in the past years, from 18% adoption rate in 2015 to a whopping 50% adoption rate in 2017. At this point, it is clear that the industry is maturing and e-payments are becoming the standard payment solution, a fast developing sector of FinTech.
The top five countries to rule FinTech adoption are China, Insia, UK, Brazil and Australia. There is an increasing need for e-payments as well, with more and more startups being founded and the services industry being outsourced on many occasions. In leading e-payment countries the role of the government regulations (and early adoption of regulations!) played a vital role.
However, it is clearly very important not to look at the evolution of FinTech as a WOW revolution. It is rather a natural response to an increasing need in the payments sector. FinTech is not solely driven by startups, but by traditional financial service players too. Both play a hugely important role, as there is a significant opportunity in matching the distribution data assets of traditional players with the innovation of FinTech companies.
“Design is not just what it looks like and feels like. Design is how it works.”
— Steve Jobs
The role of the designer has changed tremendously over the last few decades. A designer was considered to be an ‘artist’ whereas now he or she has become one of the leaders of the product team. Although many businesses are still acting upon the idea of “selling products and services to the customers”, it is undeniable that the customers’ needs are now the centre of the business. Looking through this lens, customer experience is now in the hands of the designer.
The standards and expectations of customers in relation to businesses are getting higher. Customers are beginning to wonder about company’s ethical beliefs, security, motivations and even personality of the brand itself - whether they are fit for one another. These mindsets defines the relationship a company has with a customer. It is rather a dialogue and the User Experience Designers have become the storytellers.
The future of product development lies in designing and narrating experiences. Business models are shifting towards a service-oriented understanding. Designers now play an important role such as to narrate customer centric needs strategically and psychologically - getting in to account all the daily practices.
“The future belongs to a different kind of person with a different kind of mind: artists, inventors, storytellers-creative and holistic ‘right-brain’ thinkers whose abilities mark the fault line between who gets ahead and who doesn’t.”
Are customers completely satisfied with their regular grocery shopping experience or do they expect more in terms of un-jammed checkout lanes and easy price checks? From being able to use their smartphones as bar code readers to remote shopping and in-store pickup, consumer omnichannel features are all about true continuity of the shopper’s experience.
According to an Omni Usage Index study, 72% of consumers consider digital coupons an important feature for grocery shopping. Paving the way to omnireadiness with gift cards and voucher codes Customers want to reduce their grocery expenses, so the ability to select certain discounts online and contribute to a larger loyalty program is something that definitely adds to that. Gift vouchers act in the same way, whether you give them as gifts or you buy them to do your own shopping.
When you purchase an e gift, you no longer have to worry about losing a physical gift card or voucher. All your money is stored digitally and you can forget about those shipping costs as well. In other words, you are one-step closer to all omnichannel features that make today’s customer experience as universal as it can be.
From purchase to delivery, a gift card offers great customer satisfaction in terms of product research, selection and payment. There’s a lot of room to expand, however, keeping a healthy balance between mobile technology and online payments vs the old-fashioned “walk through the store and gather your groceries” model, is necessary. Digital coupons will likely be a major part of this expansion going forward, with proper consideration to the traditional style of shopping.
Currently, the global financial services industry is undergoing a major transformation, with a strong focus on disruptive trends and profitable partnerships. Adopting effective growth strategies and integrating with Fintech trends will be essential to incumbents worldwide. FinTech companies are poised towards market integration, as blockchain and emerging technologies become more a part of the strategy than ever. From Artificial Intelligence and Machine Learning to Biometrics & Identity Management, the goal is to improve efficiency, reduce costs, increase security and streamline all processes effectively.
Here are 15 of the most impressive Fintech stats and trends of 2017 30% of large Financial Institutions invested in Artificial Intelligence (PwC Fintech Report). The US VC-backed Fintech startups raised $1.1 Billion across 90 deals (CBInsights Global Fintech Report). The European VC-backed Fintech startups raised $667 MILLION across 73 deals. By 2019, the total value of transactions made on mobile platforms will reach $210 Billion (eMarketer). By 2020, 90% of smartphone users will have made a mobile payment (TechCrunch). 77% of the Financial Services incumbents surveyed expect to adopt blockchain as part of an in-production system or process by 2020 (PwC Fintech Report). 75% of banks plan to adopt a customer-centric business model in the near future (PwC). By 2020, core service infrastructures will most likely become utilities (PwC). The total cryptocurrency market capitalisation has reached nearly $25 Billion (Cambridge Cryptocurrency Report). The estimated number of unique active users of cryptocurrency wallets has grown to between 2.9 million and 5.8 million (Cambridge Cryptocurrency Report). The number of active wallets has increased to between 5.8 million and 11.5 million (Cambridge Cryptocurrency Report). 63% of insurance CEOs believe that the Internet of Things will be strategically important to their organisation (PwC Technology 2020 Report). The global demand for regulatory, compliance and governance software is expected to reach $118.7 Billion by 2020 (Regtech). Partnering with Fintech companies has reached approximately 45% (PwC Fintech Report). Incumbents are becoming more aware of the disruptive nature of Fintech (PwC).
As one can imagine, Fintech trends and the entire financial services industry will be unrecognisable in a couple of years. By focusing on these disruptive patterns, incumbents can better manage and integrate their platforms within these technological ecosystems.
In today’s digital world, it’s no surprise that e-wallets have become the most preferred payment methods worldwide. The 2017 global payment report gives us a thorough insight into the current global payment trends. And it seems like e-Wallet payments are here to stay!
There are two main reasons why e-wallets are so popular: they’re easy-to-use and secure. Digital wallets offer customers the convenience of making payments without carrying a credit or debit card around all the time. Most digital wallets nowadays work through an app on your smartphone, in which case your payments are literally a few taps away. In other instances, all you need is your phone number and a PIN code (personal identification number) to make an electronic payment.
Some of the top reasons to prefer e-wallet could be listed like; Fast and easy-to-use, Secure, as it uses an encryption software which protects both your personal information and the actual transactions and Convenient, as it allows you to link your personal data on it, such as: your bank account, driver’s license, health card and other ID documents stored on your phone.
Electronic payments have become the trend nowadays. No wonder they’re the most-used payment methods worldwide! Reports show this trend is only going to increase by 2020. Make sure your business is ready for it.
Apple has Siri, Amazon has Alexa... Even Google launched their own voice-activated assistant: Google Assistant. It is a virtual personal assistant currently available on mobile and smart home devices. People can interact with their virtual assistant either by voice or by typing their written input (on their mobile devices).
Here are a few things Google Assistant can do for you; browse the Internet, schedule events, set alarms, adjust hardware settings on your device and share with you information from your Google account.
What does Google Assistant’s future look like?: Google developers announced their future plans for the virtual assistant; the ability to identify objects from their natural environment with the help of the device’s video camera and the ability to purchase products and transfer money.
Are you up to date with the latest technology innovations featured at CES in 2018? Here’s how some world-known brands are planning to take Google Assistant to the next level:
Kia Motors announced their plans to include un upgraded version of the voice-powered assistant in their 2018 vehicle models. Their intention is to allow the virtual assistant access to some car functions such as, starting and stopping the vehicle, locking and unlocking it.
Panasonic also announced their collaboration with Google Assistant on a few automotive infotainment systems that will be launched soon.
The future looks… mostly voice-activated. Soon enough Google Assistant will be the good old’ invisible friend that gets things done in your schedule, your car, your home…. your life. So would you trust Google Assistant with your life?
If you can hear sound why not be able to touch it? That might be exactly what Google had it mind when they bought the UK startup called Redux. Their innovative technology is able to turn any screen into a high-quality speaker, by using vibrations.
In today’s technology-driven world there seems to be an increased focus towards touch technology. It all started with touchscreens. Google was at the forefront of touch technology for a while now with the launch of Pixel 2 and Pixel 2XL. Their direction seems to go towards joining their bigger competitors like Apple and Samsung in providing smart devices to their users.
Redux’s innovative technology could help Google launch a whole new technology. Here’s what this unanticipated collaboration between Google and Redux could accomplish:
Eliminating the need for embedded speakers into smartphones. This opens up the door of endless possibilities such as adding bigger and more powerful batteries for example.
Touchscreen speakers can now become waterproof.
The focus on vibration technology can also use sound as a means to transfer data between various devices. It’s a revolutionary idea that can definitely become a reality in the near future.
Just the thought of being able to feel sound seems like a far-fetched thought or a SCI-FI movie, but in today’s fast-paced technology-driven world it becomes a possibility.
Yes, but not many. 80% of all Bitcoins (16.8 million bitcoins) were already mined! Which leaves us with about 4.2 million bitcoins (the remaining 20%) left until supply cap.
Satoshi Nakamoto, the founder of bitcoin, introduced a maximum cap of 21 million bitcoins. What happens when you run out of bitcoins to mine? People identify a shortage in the currency. Once the shortage is identified, an increase in demand follows, which inevitably increases the value of the cryptocurrency.
There are a few plausible possibilities on how bitcoin mining will progress. Bitcoin miners currently receive a 12.5 bitcoin reward for every block. Nakamoto’s protocol demands a reward halving every 4 years. So the next one will probably take place in about 2 years. Bitcoin isn’t the only cryptocurrency on the market, though. There’s also IOTA, RIpple, NEM and other non-mineable digital currencies with a lot of potential.
What is the difference between bitcoin and other non-mineable currencies?
Non-mineable digital currencies will release all their supply at one time whereas mineable cryptocurrencies are released gradually. Even if there are only a few bitcoins left to mine, their end isn’t near at all. The demand for bitcoin and other cryptocurrencies will continue to increase. Therefore, in the near future, we’ll probably hear more and more about digital currencies.
If you were to guess, which app category would you think is the most popular towards iOS users? Now, let’s see if you were right.
Top 10 App Store app categories in January 2018 were:
Games: 25.02%, Business: 9.8%, Education: 8.49%, Lifestyle: 8.32%, Entertainment: 6.05%,
Utilities: 4.95%, Travel: 3.9%, Health & Fitness: 3% Book: 2.99% and Food & Drink: 2.89%
Statistics clearly place gaming apps at the top of the list. Mobile apps also rank at the top as the app category with high mobile user engagement. Business apps seem to be the second most popular app category among iOS users, followed by Education, Lifestyle and Entertainment apps.
Candy Crush Saga, Clash of Clans and Clash Royale were the top three gaming apps in 2017. Clash of Clans and Clash Royale was generating more than $1 million per day while Candy Crush Saga was actually crashing the scores generating $2.17 million in daily revenue.
Since its first launch in 2008, Apple App Store has consistently grown throughout the years. From July 2008 to January 2017, Apple App Store had 2.2 million mobile apps available for download. That’s impressive!
EAS or enterprise application software has become a billion-dollar enterprise in the last couple of years. Why such an increased interest? Enterprise software focuses on finding practical ways to improve business’ productivity and efficiency.
Enterprise software or EAS is a computer software aiming to satisfy the needs of an organization as opposed to individuals. The services an enterprise software can provide are mostly business-oriented tools. Some of them are online payment processing, automated billing systems, interactive product catalogues, online security, enterprise content management, customer relationship management, project management, human resource management. The list can go on…
In a nutshell, enterprise software focuses on improving a business’ productivity and efficiency with the help of a specific software tool.
The IT spendings on enterprise software worldwide in 2017 reached 354 billion US dollars. In 2018, the same spendings are predicted to reach 389 billion U.S. dollars. The costs in the global information technology market are expected to increase up to 3,683 billion U.S. dollars. Whereas IT services, the second largest segment of communications services, is forecasted to reach 985 billion U.S. dollars. The numbers are optimistic and indicate a great increase towards the software industry. With the constant rise of high-technology innovations, the IT industry will definitely continue to focus more on finding more viable solutions for businesses.
Since 2017 blockchain technology has been a hot topic in the IT world. It practically skyrocketed in the last couple of years. Everyone wants in on it now! Blockchain is a digital ledger recording the history of all economic transactions worldwide. All the information in a blockchain exists as a shared information, therefore continually upgraded.
An easier way to understand blockchain technology is by looking at it from another perspective: let’s take the Google Docs analogy as an example. Blockchains are like Google Docs, where both parties have editing access to a document. They also have access to the most updated version of their document in real time. Blockchain is considered the newest face of the internet. Experts recognize many advantages of this new technologies, including its inability to be controlled by a single person (it’s a shared value), it has worked without any faults or system failures so far, it’s a transparent network, a public space which updates itself each 10 minutes, every user has access to the most updated version of the blockchain.
The latest blockchain statistics reveal some interesting results. The average investment in blockchain projects in 2017 has reached $1 million. Therefore, the amount of global blockchain market in 2024 is expected to be worth $20 billion. We’ll have to wait and see what the future of blockchain market will look like. One thing’s for sure, though, the expectations are high.